Privacy Policy

1. Information We Collect

Bingham Restoration collects information to provide better services to all our users. This may include:

• Personal Information: Name, phone number, email address, property address, and insurance details when you submit a form or call our dispatch.
• Usage Data: We may collect non-personally identifiable information automatically, such as IP addresses, browser types, and interactions with our website via analytics tools.

2. How We Use Information

We use the information we collect to:

• Respond to emergency dispatch requests rapidly.
• Communicate with your insurance provider to streamline and process claims.
• Improve our website functionality and ongoing customer service routines.
• Send SMS/Text notifications strictly related to active service requests (only if explicitly opted-in).

3. Information Sharing

We prioritize your privacy. We do not sell your personal data. We only share information with:

• Insurance Companies: With your consent, exclusively to process restoration claims accurately.
• Service Providers: Trusted third-party tools that actively assist us with emergency dispatch, analytics, and service messaging.
• Legal Requirements: Subpoenas, court orders, or when explicitly required by relevant laws.

4. Your Rights (CCPA/CPRA)

If you are a California resident (or reside in states with equivalent privacy acts), you have specific rights regarding your personal data. You have the right to request access to the personal data we have collected about you and ask for its deletion from our active systems. Please contact us using the information below to securely exercise these rights.

5. Analytics Opt-Out

We use Google Analytics to understand how visitors use our site — pages visited, time spent, and general location (city/region level only). No personal information is collected by analytics. If you prefer not to be included, you can opt out below. Your preference is stored in this browser only.

Opting out only affects this browser. To opt out on another device, visit this page there.

6. Contact Us

If you have any questions about this Privacy Policy, your rights, or any inquiries regarding your data, please reach out to us at:

Phone: 520-FLOODED

Email: info@binghamrestoration.com