1. Information We Collect
Bingham Restoration collects information to provide better services to all our users. This may include:
- Personal Information: Name, phone number, email address, property address, and insurance details when you submit a form or call our dispatch.
- Usage Data: We may collect non-personally identifiable information automatically, such as IP addresses, browser types, and interactions with our website via analytics tools.
2. How We Use Information
We use the information we collect to:
- Respond to emergency dispatch requests rapidly.
- Communicate with your insurance provider to streamline and process claims.
- Improve our website functionality and ongoing customer service routines.
- Send SMS/Text notifications strictly related to active service requests (only if explicitly opted-in).
3. Information Sharing
We prioritize your privacy. We do not sell your personal data. We only share information with:
- Insurance Companies: With your consent, exclusively to process restoration claims accurately.
- Service Providers: Trusted third-party tools that actively assist us with emergency dispatch, analytics, and service messaging.
- Legal Requirements: Subpoenas, court orders, or when explicitly required by relevant laws.
4. Your Rights (CCPA/CPRA)
If you are a California resident (or reside in states with equivalent privacy acts), you have specific rights regarding your personal data. You have the right to request access to the personal data we have collected about you and ask for its deletion from our active systems. Please contact us using the information below to securely exercise these rights.
5. Contact Us
If you have any questions about this Privacy Policy, your rights, or any inquiries regarding your data, please reach out to us at:
Phone: 520-FLOODED
Email: info@binghamrestoration.com
